Our Nurse Practitioners provide a person-centered approach that focuses on your overall health rather than just treating individual symptoms.
While our core service supports your weight loss journey, it also includes comprehensive health monitoring and ongoing wellbeing support.
Currently, weight loss medications are not covered by the Pharmaceutical Benefits Scheme (PBS). While we cannot control pharmacy pricing, we will work closely with you to help minimise medication costs wherever possible.
Our services may be eligible for a Medicare rebate, provided you complete a face-to-face appointment with one of our Nurse Practitioners at least once every 12 months. Please check with our administration team, as face-to-face appointments are available in multiple locations across Australia.
Fee Schedule (based on NP item numbers and consultation time):
If a Medicare rebate is not applicable, full-fee appointments are still available. These appointments can still include the use of Medicare-compliant eScripts.
To be eligible for a Medicare rebate, you must:
Please note:
Yes, appointments can be changed or cancelled using the following options:
If an appointment is cancelled or missed, our administration team will contact you to reschedule.
Please note:
WHY Clinic is not a prescription-only service. Ongoing follow-up is essential for your safety. Repeated missed or cancelled appointments may result in your Nurse Practitioner discontinuing repeat prescriptions.
A face-to-face appointment is a Medicare requirement for accessing rebates.
For more information, please refer to the official Medicare guidelines:
Medicare NP Telehealth Eligibility
Yes. We offer a private support platform, which is available exclusively to our clients.
All treatment plans are individualised and tailored to your health needs and lifestyle.
Management may include:
Due to Australian advertising regulations, we cannot discuss specific medications on our website. However, all appropriate treatment options will be discussed during your initial consultation, subject to clinical eligibility.
Our Nurse Practitioners are also experienced in discussing bariatric (weight loss) surgery options, if appropriate and of interest.
WHY Clinic is not an emergency medical service. Please seek urgent care through appropriate emergency channels if needed.
For general enquiries:
Please also discuss communication preferences directly with your Nurse Practitioner.
If you are unable to attend a face-to-face consultation, your appointment will not be eligible for a Medicare rebate.
However, you may still continue care with our service on a full-fee basis.
As your Nurse Practitioner is clinically responsible for your care, changing providers requires coordination with your current NP.
We understand that changes may be needed (e.g., due to availability or scheduling), and we will support you where possible.
Please note:
